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  • Understanding the drivers for current program structures/approaches, including legislative, regulatory, economic and social drivers
  • Understanding the current policy and political environment that makes up the strategic environment for your program
  • Examining your data and understanding trends
  • Looking to others across the world to identify emerging trends
  • Listening to clients, staff and stakeholders to understand their needs and experiences.
  • Review of national regulatory policy for Early Childhood Education and Care sector to identify areas requiring change (NSW Department of Education)
  • Review of the Accredited Service Provider Scheme to improve regulatory robustness and enhance user experience (NSW Department of Energy)
  • Review of Specialist Homelessness Programs to identify good practice and strengthen the program for the next 5 years (Mission Australia)
  • Review of government grants programs to increase impact and reduce unnecessary red tape. Areas include seniors, carers, women, communities, industry.
  • Review of a national program to engage disadvantaged young people to assess outcomes and provide investor confidence (Duke of Edinburgh’s Award Scheme, Australia)
  • Review of the process for Heritage listings to streamline process and improve consistency of outcome. (Heritage NSW)
  • Statutory review of the NSW Disability Inclusion Act 2014 to test its continued relevance and appropriateness. (NSW Department of Communities and Justice)