What we do

We can work with you and your team or project to identify what you really want to achieve. Getting this often overlooked step can make a profound difference to what you and your teams do further down the track. We can do this as a separate step or as part of a more complete service. Sometimes this is useful:

• When you are formulating strategy or policy, so your team is clear on where it is heading
• When there are multiple players
• At service establishment, so you can track progress and support evaluations.

More than ever, services are delivered in partnerships: between government agencies; between government and not-for-profits; with the private sector; and with the community. Collaboration is key to successful ideas development and delivery. Whether you are part of new service commissioning, a strategic alliance in infrastructure delivery, or setting up a new service, focusing on partnerships and collaboration is important. Our services include:

• Helping you identify partners to work with you to achieve your objectives
• Coaching teams at the establishment phase to develop shared objectives and working processes
• Doing partnership health checks
• Getting partnerships back on track when they have stalled.

Sound policy development underpins the way services are delivered, the way regulation operates and the way people act. It’s important to us that your good ideas are translated into reality, so we can work from the idea through to the implementation. Our services include:

• Helping to turn your strategy into tools that make a difference
• Rapid reviews of evidence for decision making
• Innovative and effective responses to issues
• Mobilising your assets to gain momentum
• Harnessing organisational and stakeholder capital to turn ideas into results
• Delivering training in policy writing.

You understand that your investment in what you do needs to translate into results. We can help you to understand how well your programs are performing and to propose changes that will make them work even better. Our services include:

• Establishing and monitoring performance frameworks
• Designing and assessing contract performance
• Evaluating policies and programs
• Writing up results to foster industry improvement.

In areas of human impact, passion and commitment abounds, but discipline is important too. We are all grappling with a dynamic environment and need to identify the appropriate response to navigating that complexity. Many sectors are also dealing with the growth of the organisation through expansion or changes in the structure of the sector. We work with Executive teams and Boards to ensure that the governance arrangements are effective and appropriate.

Leadership teams and Boards face particular challenges in times of change, particularly when that change is imposed externally and future directions are uncertain, meaning that any response needs to be emergent. We work with Leadership Teams to ensure that individually and collectively they are capable of setting the right culture and enabling the organisation to respond flexibly and intelligently.

Our services include:

• Leading strategic planning
• Working with Executive teams and Boards to identify strategy and build consensus
• Reviewing Boards and Advisory Committees
• Board coaching
• Mentoring and supporting change initiatives.

We use coaching as a means of drawing out the strengths of individuals and teams. We work to build on your strengths, uncover your potential, make sure you are ready to deliver and, importantly, that you are equipped to recognise your behaviour patterns so you can take control of your development. We are both qualified coaches and Greg is a trained mediator.

Our services include:

• Coaching one-on-one with leaders of all levels to support your personal ability to achieve worthwhile results
• Coaching teams to build trust and drive high performance
• Mediation and dispute resolution